Privacy Policy
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Effective Date: [1 January 2023]
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Thank you for visiting our e-commerce website (Theokita.com). We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines the types of information we collect from you, how we use and protect it, and your rights regarding your personal data. By accessing and using our Website, you consent to the practices described in this policy.
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Information We Collect
We may collect certain personal information when you interact with our Website, such as:
1.1 Personal Identifiable Information (PII): This includes, but is not limited to, your name, email address, postal address, telephone number, and payment information when you make a purchase.
1.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and referring website. This information is collected to improve the functionality and user experience of our Website.
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Use of Collected Information
We use the collected information for the following purposes:
2.1 Order Processing: We utilize your PII to process and fulfill your orders, including shipping, payment processing, and customer service.
2.2 Communication: We may use your email address to send you transactional information regarding your orders, updates about our products and services, and respond to your inquiries or requests.
2.3 Website Improvement: Non-personal information is used to analyze trends, track user movements, and gather demographic information to enhance the performance and functionality of our Website.
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Data Security
We employ appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We restrict access to personal data to authorized personnel only, and all employees are bound by strict confidentiality obligations.
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Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer necessary, we will securely delete or anonymize it.
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Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience on our Website. These technologies collect non-personal information, such as your browsing patterns and preferences. You can modify your browser settings to refuse cookies; however, please note that certain features of our Website may not function properly without cookies.
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Third-Party Services
We do not share your personal information with third parties, except in the following circumstances:
6.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our Website, conducting business, or providing services to you. These service providers are contractually bound to handle your personal information confidentially and securely.
6.2 Legal Compliance: We may disclose your personal information if required to do so by law, court order, or governmental authority.
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Your Rights
You have the right to:
7.1 Access: Request access to the personal information we hold about you.
7.2 Rectification: Request correction of any inaccurate or incomplete personal information.
7.3 Erasure: Request the deletion of your personal information, subject to legal obligations and legitimate business purposes.
7.4 Objection: Object to the processing of your personal information based on legitimate interests.
7.5 Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
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Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from anyone under this age. If we become aware that we have inadvertently collected personal information from a child, we will promptly take steps to delete it.
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Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy